Frequently asked questions

The AOA App is now available for Android & IOS and, we’ve released the timetable exclusively in the App! Download it now and get ready for your AOA adventure.

AOA2017 will take place in the “Pinksterweekend” of Saturday June 3rd and Sunday June 4th, 2017 from 12.00 until 23.00.

AOA2017 takes place at recreational area Gaasperpark, Amsterdam.

Public Transport 

We strongly advise you to come by public transport! Take metro 53 in direction Gaasperplas. At the final stop, you can follow the signs to the entrance. There will be extra metros during AOA2017. At the metro stop you can check-in with your OV-Chipcard or buy a ticket via PIN, there is no cash option. We advise you to have enough credit on your OV-chipcard. One way Metro Tickets are also available at the Festival Grounds for one token.

Train / NS tickets 

If you are traveling by train, you need to travel to Amsterdam Central Station or Amsterdam Amstel. From there you can take metro 53 to ‘Gaasperplas’.

Discount NS train tickets are available at amsterdamopenair.nl/tickets.

Bike / scooter

Bikes and scooters can be parked near metro stop ‘Gaasperplas’. Please follow the signs. From the bike & scooter parking, you can follow the signs to the entrance. Bicycles need to be parked at the bike parking and scooters at the dedicated scooter parking. If they are parked at other locations they will be removed.

Car

We have a brand new visitor parking near the festival. Follow the ‘P’ signs that will take you there.

Parkingtickets are available at amsterdamopenair.nl/tickets. We need to emphasize that there are no parking possibilities UNLESS you have a parking ticket. Parking tickets can be bought at the parking as well, but these quantities are very limited and will be sold at a higher price. From the visitor parking there will be a free shuttle bus to the festival entrance.

For navigation you can use the following address:

Provincialeweg 24, 1108 AB Amsterdam-Zuidoost

The minimum age at AOA2017 is 18 years old, ID is required.

An ID is required to enter AOA2017. Please keep in mind that a copy of your ID doesn’t count as a valid ID. It’s only possible to identify yourself with a valid ID such as your passport or drivers license.

Amsterdam Open Air 2017 is sold out! Thank you for your love.

The only official website to buy tickets for Amsterdam Open Air was on our own website: amsterdamopenair.nl/tickets.

If you need to get rid of your ticket because you cannot visit AOA anymore, please sell your tickets through Ticketswap. It’s the only secure way.

You will receive an email after you bought the tickets asking you to add the personal information for every individual ticket receiver. The tickets will be emailed to you, once this process is completed.

For questions or problems with your tickets, please visit customerservice.paylogic.com

No, it’s not possible to share a Weekender (one person on Saturday and another on Sunday), since tickets are personalized and you will get a wristband, which is non-transferable.

With a Dayticket it’s not possible to exit and re-enter AOA2017 after you’ve entered the venue.
With a Weekender you can enter the festival one time on Saturday and one time on Sunday. It’s not possible to exit and re-enter AOA2017 on the same day after you’ve entered the venue.
With a Campingticket it’s possible to exit and re-enter the festival grounds on the same day, through the special Camping entrance.

Please keep in mind that the entrance of Amsterdam Open Air will close at 21.00 for Weekenders and Daytickets.

It’s not allowed to bring your own food or drinks to Amsterdam Open Air. We have a great selection of tasty and healthy food and drinks. We also serve different varieties of food for vegetarians and vegans. Do you have food allergies or other questions about food at Amsterdam Open Air?
Please contact us at info@amsterdamopenair.nl
We are not looking for caterers.

On the festival grounds, there are tappoints where you can fill a bottle or cup with tap water for free.

The possession or dealing of hard drugs is prohibited at the festival. If there is any evidence of overt use and/or possession, confiscation of the drugs will follow and/or the offender will be handed over to the police.
The possession and/or use of small amounts (max. 5 grams) of soft drugs for personal use will be tolerated, with the exception of pre-rolled joints.

You definitely should celebrate the good life, but even more important: celebrate safely and healthy. Check out the Celebrate Safe page on our website to learn about the ten pillars that will help you to Celebrate Safe!

There are e-lockers on site where you can safely store your jackets and other belongings. You will find the lockers next to the festival entrance. It’s possible to buy a locker in advance through our website: amsterdamopenair.nl/tickets. The code for your locker will be sent shortly before the event, at 6PM on Thursday, June 1st. After this date you can still buy a locker at the festival site.

There’s a medical aid station at Amsterdam Open Air! The First Aid Post is staffed with emergency medical professionals and you are very much welcome for any health issues; from aspirins, plasters to drug related issues. Don’t be afraid to tell them what kind of drugs or alcohol you’ve used, everything you say to our medical staff is strictly confidential.

It is allowed to take pictures with a smartphone or compact camera. Professional cameras or cameras with interchangeable lenses are not allowed. Go Pro’s are allowed, as are Selfie sticks up to a length of 1 meter.

Did you accidentally lose your favorite hat, grandmothers ring or maybe you precious phone at AOA2017? Can happen! Our amazing friends at iLost will help you out with that.
To check if your item has been found, please visit their website.

Do you represent an official want to report about Amsterdam Open Air? Please email us at info@amsterdamopenair.nl and tell us more about the platform you work for, your reach and the coverage you’re planning to give AOA2017. In the week prior to the festival, we will make a press selection and we’ll let you know if you made it through the final selection. Submitting an application does not automatically mean that we grant you with a press pass.

We have special entrances for wheelchairs and almost all roads on the festival grounds are accessible with wheelchairs. Please get in touch at info@amsterdamopenair.nl if you have any special requests concerning accessibility.

Bringing your medication is permitted only in conjunction with a doctor’s note.

The privacy statement that is applicable on this website can be found here.

For Terms and Conditions in English click here.
Voor de Algemene Voorwaarden in het Nederlands klik hier.

Please respect our house rules. For House Rules in English and in Dutch click here.

Job openings:
Creative Production Intern (internship)
Design & Content Intern (internship)

Amsterdam Open Air is not looking for festivalcrew or volunteers. If this changes, we’ll communicate about this here and on our Facebook page.

For further questions not addressed in this FAQ, please email info@amsterdamopenair.nl.
By emailing us, you are confirming that you have reviewed all the information in this FAQ.

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